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Sign up and connect

  1. Create an account at CraftCX and log in to the dashboard.
  2. From the Integrations page, choose New Integration and connect your helpdesk.
  3. Follow the instructions to finish connecting your helpdesk, or take a look at our integrations page for more options.
As your AI Agent handles conversations in your helpdesk, you’ll start to see CraftCX calculate AXIS scores for all your conversations.

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Next steps

Invite your team

Share results so everyone can track improvements.

Explore settings

Manage integrations and API access.

Use the API

Programmatically score conversations at scale.

Check the FAQ

Learn more about how scoring works.