CraftCX integrates with popular AI Agents to enhance your customer support automation. These AI Agents help automate responses, route tickets intelligently, and provide insights to improve customer satisfaction. Configure your AI Agent settings to enable AXIS scoring of automated responses and intelligent ticket handling within your existing helpdesk workflow.

Coming Soon

The following AI agents are currently in development and will be available soon:
  • Ada - AI-powered customer service automation platform
  • Forethought - AI-powered customer service automation and predictive analytics
  • Zendesk AI - AI-powered customer service automation within Zendesk platform
Missing an AI agent? Let us know and we’ll add it to our roadmap.