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  1. From Integrations → New Integration choose HubSpot.
  2. You’ll be taken to HubSpot to approve the connection.
  3. After authorizing the app you’ll return to CraftCX and the account will be listed.

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AI Agent

After getting connected, you’ll need to select the AI Tool you’re using with your helpdesk. Select your AI Agent provider from the AI Agent Settings dropdown, and fill in any required fields, and hit Save.