# CraftCX

## Docs

- [Fin](https://help.craftcx.com/ai-agents/fin.md): AI-powered customer support automation platform
- [Front Autopilot](https://help.craftcx.com/ai-agents/front-autopilot.md): AI-powered customer communication platform with intelligent automation
- [Front Chatbot](https://help.craftcx.com/ai-agents/front-chatbot.md): Instantly resolve live chat inquiries with responses written by AI, sourced from your help content.
- [Gorgias AI](https://help.craftcx.com/ai-agents/gorgias-ai.md): AI-powered customer support automation for e-commerce
- [AI Agents Overview](https://help.craftcx.com/ai-agents/overview.md): Configure AI agents for your helpdesk automation
- [Parahelp](https://help.craftcx.com/ai-agents/parahelp.md): AI-powered customer support automation and analytics platform
- [Authentication](https://help.craftcx.com/api-reference/authentication.md): How to authenticate with the CraftCX API
- [Create evaluation export](https://help.craftcx.com/api-reference/export-data/create-evaluation-export.md): Queue an evaluation export job
- [Download evaluation export](https://help.craftcx.com/api-reference/export-data/download-evaluation-export.md): Redirect to the signed URL for a completed export. If Accept: application/json is sent, returns JSON with the download_url instead.
- [Get evaluation export](https://help.craftcx.com/api-reference/export-data/get-evaluation-export.md): Retrieve the status of an evaluation export job
- [List evaluation exports](https://help.craftcx.com/api-reference/export-data/list-evaluation-exports.md): Retrieve evaluation exports for the organization with pagination
- [API Reference](https://help.craftcx.com/api-reference/introduction.md): API reference for the CraftCX API
- [Score conversation](https://help.craftcx.com/api-reference/score-conversation/score-conversation.md): Send conversational message data from any source for AXIS scoring and analysis
- [Get ticket](https://help.craftcx.com/api-reference/tickets/get-ticket.md): Get a ticket by ID
- [FAQs](https://help.craftcx.com/faqs.md): Common questions about AXIS
- [Article Usage Analytics](https://help.craftcx.com/features/article-usage.md): Track and optimize your help center articles with AI-powered performance insights
- [Audit - AI Trust & Observability](https://help.craftcx.com/features/audit.md): Independent audit of your AI customer support tooling to verify billing accuracy and track performance
- [AXIS Conversation Scoring](https://help.craftcx.com/features/axis-score.md): Measure and improve your AI support quality with automated conversation scoring
- [Failure Reason Clusters](https://help.craftcx.com/features/failure-clusters.md): Identify and fix systemic AI support issues with intelligent failure pattern detection
- [Topic Detection & Analysis](https://help.craftcx.com/features/topic-detection.md): Understand customer needs and optimize AI performance with intelligent conversation topic analysis
- [Front](https://help.craftcx.com/integrations/front.md): Authorize Front and configure the webhook rule
- [Gorgias](https://help.craftcx.com/integrations/gorgias.md): Use OAuth to grant CraftCX access to your Gorgias account
- [HubSpot](https://help.craftcx.com/integrations/hubspot.md): Use OAuth to grant CraftCX access to your HubSpot account
- [Intercom](https://help.craftcx.com/integrations/intercom.md): Steps to link your Intercom workspace to CraftCX
- [Integrations Overview](https://help.craftcx.com/integrations/overview.md): Connect your helpdesk to CraftCX
- [Overview](https://help.craftcx.com/introduction.md): Understand what AXIS is and how it helps you measure AI support
- [Invite Your Team](https://help.craftcx.com/invite-team.md): Collaborate by adding additional members to your CraftCX workspace
- [Quickstart](https://help.craftcx.com/quickstart.md): Get your first AXIS scores in just a few minutes
- [Using Settings](https://help.craftcx.com/settings-page.md): Manage your CraftCX workspace and connected services

## OpenAPI Specs

- [openapi](https://help.craftcx.com/api-reference/openapi.json)

## Optional

- [CraftCX](https://craftcx.com)