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Front is an intelligent customer communication platform that combines email, chat, and social media management with AI-powered automation. It helps teams collaborate on customer conversations and provides smart routing, automated responses, and analytics to improve customer experience. AI Answers in Front Chat helps you effectively manage and answer live chat inquiries with responses written by AI, sourced from your help content.

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Key Features

  • AI-powered automation for customer responses and routing
  • Live Chat support manage your Front Chat conversations with AI
  • Team collaboration tools for handling customer conversations
  • Analytics and insights to measure customer satisfaction
  • Integration capabilities with popular CRM and helpdesk tools

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Getting Started

Front AI is designed to streamline customer communication workflows by automating routine tasks and providing intelligent insights to help teams deliver better customer experiences. Learn more at front.com