Get ticket - CraftCX

Error

A valid request URL is required to generate request examples

{
  "id": "pfh0haxfpzowht3oi213cqos",
  "externalId": "1234567890",
  "subject": "Test ticket",
  "createdAt": 1756692778077
}

GET

tickets

{id}

Error

A valid request URL is required to generate request examples

{
  "id": "pfh0haxfpzowht3oi213cqos",
  "externalId": "1234567890",
  "subject": "Test ticket",
  "createdAt": 1756692778077
}

string

required

The ID of the evaluation run

Example:

"pfh0haxfpzowht3oi213cqos"

High level information about a ticket

string

required

The ID of the ingested event

Example:

"pfh0haxfpzowht3oi213cqos"

externalId

string

required

The external ID of the ticket

Example:

"1234567890"

subject

string | null

required

The subject of the ticket

Example:

"Test ticket"

createdAt

number

required

The created at of the ticket as an Epoch timestamp at millisecond granularity

Example:

1756692778077

Documentation Index