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POST
/
v1
/
assess
{
  "id": "pfh0haxfpzowht3oi213cqos"
}

Body

application/json
​
ticketId
string
required

The ID of the ticket in the external system. Ensure this is unique for each ticket.

Example:

"ticket_123"

​
messages
object[]
required

A list of messages that make up the conversation transcript (roles: user, agent, bot, mixed, system)

Example:
[
  {
    "role": "user",
    "content": "Hello, world!"
  },
  {
    "role": "agent",
    "content": "Hello, world!"
  }
]
​
subject
string

The subject of the ticket

Example:

"My computer is not working"

Response

The ingested event receipt. Note; we aim to 
    respond as quickly as possible, so we return a 202 Accepted 
    status code, and process the event asynchronously.
​
id
string
required

The ID of the ingested event

Example:

"pfh0haxfpzowht3oi213cqos"

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